Technical Issues & Support
Technical issues with your membership, playing videos or accessing the website.
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How do I cancel my recurring membership plan?
We hate to see you go but we do apologize if the service wasn’t for you, wasn’t right, or you were just trying it out…
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How can I reset my password if I forgot it or lost it?
Step by step guidance Here’s what you need to do: click here go to members login (top right button) find the area “lost your password?”…
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How do I log in and log out of the membership website?
Let’s say you’re here on Tradersfly Members. Now go to Members Login button on the right or you can visit this page here. Now, you’ll…
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When I play your videos it tends to freeze or lag at a certain point
Vimeo hosts all our videos. It depends on how fast your network is along with how Vimeo’s network is. Tip #1 You can drop quality…
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How do I go about getting a refund?
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How do I change my password?
There’re two scenarios: you’re already logged in you’ve lost your password Scenario #1 – You Want to Change Your Password There is a password tab…
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What do I do if I have trouble logging in?
If you are here – members.tradersfly.com and you have problems with logging in you can do this. Procedure #1 – Lost Password Page Stop overdoing…
